Requires iOS 13 or later, or Android 5.0 or later.
Use Flic with your Mac computer!
Download the Mac app here.
Are you a developer? Head over to our Developer page and start integrating Flic with your own apps.
If you’re unable to find your answers here, please create a support ticket here
Make sure you don't stick Flic to any fragile surfaces, such as paper hangings etc.
This is a short list of our most frequently asked questions. For more information about Flic, or if you need support, please contact us.
A good approach is to follow these easy steps:
A good approach is to follow these easy steps:
To use the Flic Twist, a Flic Hub is required; such as Flic Hub LR or Flic Hub Mini.
To get started, follow these easy steps:
A good approach is to follow these easy steps:
For the first generation of Flic, Flic pulsates red when pressed if it is not in actionable range of a device. This means Flic is either not connected to any device or the device it is connected to is out of range of Flic’s sensor. Inversely, if Flic is connected correctly within actionable range of its device, the red light will not show.
For Flic Button, Flic pulsates red or orange when pressed if it is not in actionable range of a device, but flashes green quickly if it is connected to some device while being pressed.
Your Flic works together with the Flic app like this:
Your Flic is locked to your device and to the Flic app on your device. If you have shared Flic to other users or devices, Flic will be connected to the device that it first had a chance of connecting to. Flic can only be connected to one device at a time and will always try to connect to a device that has previously paired with it.
Flic is great to use for actions which do not require you to interact with your screen. For all these
actions, no push notification is needed.
For actions and functionality where you interact with the
device screen, the push notification
is used to start the action or third party app. The main reason for this is because there are limitations
in the operating systems to unlock the device and launch an app.
Flic still provides extreme
shortcuts for apps that require
push notifications. Instead of having to open each app to complete an action, simple press the
notification and the action will be completed for you.
Yes! You can share your Flics in the following way:
Make sure that the Flic is not currently connected to any device. If the Flic was previous connected to a device, you can either:
In order to trigger some specific actions with your Flic (for example control your Philips Hue lights, or
use Spotify on iOS) you need to sign in to the specific third party service (in this example, sign in to
Philips Hue or to Spotify).
Under the tab “Providers” you will find these providers and be able to
connect the Flic app to their services.
An action is what happens when you click a Flic, e.g. “Find my phone”. You can set different actions to happen for the three triggers that Flic supports: push, double push and hold. You can also set multiple actions to happen for each trigger.
Check out the full list of actions on all platforms here
You can have different actions assigned to each of the triggers. In the case of Flic Button: push, double click
and hold and for Flic Twist: Push, Double Push, Twist, and Push&Twist. There is no limit to how many
actions you can assign to each trigger.
You can also set a delay on specific actions by tapping the
clock in the action settings screen. (Delays are not yet available on iOS)
Yes! We are currently working hard to add more actions straight from the Flic app. In addition to this, we
are working with multiple partners to enable more functionalities directly through the partner apps.
Also, check out what you
can do using services such as IFTTT and Zapier.
Yes! Flic Button and Flic Twist are now compatible with Matter, which means they will be able to control any device that’s within the Matter Alliance. Check out more information about it here.
Yes, the Flic Twist supports all the actions that are compatible with Flic Button, except
for HomeKit and Flic Universal actions.
To clarify, when we say actions compatible with Flic Button, we
mean the Push and Double Push.
However, please note that the Flic Twist is exclusively supported
through a Hub, limiting its use to Hub-specific actions. This means that actions such as 'Find my phone'
won't be available.
Additionally, the advanced features introduced by Flic Twist will only be
available through the following integrations; LIFX, Philips Hue, Sonos, and Ikea Dirigera. In this case,
we mean the Twist and Push&Twist.
We're actively working to expand this list with more
integrations in the future!
Flic can control many different third party devices, either directly through the Flic app or through
internet services such as IFTTT.
If you find the third party device in the list of actions in this app, tap the action to set it up. If you
can’t find it, there is a big chance that IFTTT can do it. Tap The IFTTT action and set up IFTTT
separately in the IFTTT App.
IFTTT is a web-based service that allows users to create "customized actions” which can be triggered by,
for example, the push of a Flic. IFTTT is therefore one way to make your Flic open your garage door, turn
off the lights, post a tweet, or whatever you would like it to do.
To get started and set up Flic with IFTTT go to our IFTTT page.
Yes! Flic offers native apps for both Android and iOS devices, which means that the apps will run
optimally on each device for the best user experience. This also means that the Flic team is working hard
to develop each app separately.
Furthermore, there are different possibilities in iOS and in Android.
Some functionality is easier to access in iOS and some is easier to access in Android. There are also
different limitations in the two platforms, which mean that actions
may differ.
If you are using an iOS device, you need to manually restart the Flic app.
If you are using an Android
device, this should not be a problem. If you still have problems with connecting your Flic, please read
the other questions in this
FAQ section.
Flic apps are currently supported on:
Please contact support.
Flic is the original Smart Button: a small and wireless push button that you can use to control apps, devices, and services. The main benefit of Flic is the convenience of simply pushing a physical button rather than using different apps or voice commands. The latest version of Flic is called Flic Button.
Flic connects to a smartphone (both iOS and Android) or tablet. When flic is pressed, it uses the device to activate a function predefined by the user. This function can either be something directly on the device - such as make a loud sound so the user can find it - or something else such as turning on a light or starting music on the stereo.
You can define different actions for Push, Double Push and Hold. There is no limit to how many things can happen at once when you press Flic. All actions are easily changed in the Flic app.
Flic uses Bluetooth Low-energy (BLE) to communicate with your smartphone.
Outdoors with free line of sight, Flic works up to 150 feet (50 meters) away from your device/smartphone. Flic Button together with the Hub LR has around 2-3 times longer range. Indoors the important factor is more how many walls you have and how thick they are. Generally if you have Wi-Fi coverage then the Flic Button should also work.
Flic comes with a double sided adhesive so you can stick it to any surface. If it gets dirty, just wash it with soap and it will be good as new. You can also get our metal clip accessory so you can wear Flic or add it to your keychain.
There are three options: the wall mount, using the sticker, or using the metal clip.
For the wall
mount, follow these instructions:
For the sticker mounting option, follow these instructions:
For the magnet mounting option, follow the instructions:
A Magnet is built on the back side of the Flic Twist. Simply attach it to any metal surface! These next two questions already exist, but they need some changes.
We have optimized the battery life to last as long as possible. For most use cases it will last up to two
years. Flic also has a replaceable battery.
To change the battery, stick your Flic Button to a flat
surface. Hold the Flic firmly, and twist the Flic counter clockwise. You'll then be able to lift the top
off and replace the battery with a regular coin cell battery (CR2032).
Flic Button has a much larger
CR2032 battery which should last three times longer.
Additionally, Flic Twist comes with two
replaceable AAA batteries that last up to 2 years.
To change the battery of Flic Twist, open the
battery hatch with a flat-headed tool such as a flathead screwdriver, remove the old battery, and place
two new AAA batteries in the battery slot. Then, close the battery hatch.
Yes, Flic is weather-proof. It has been tested against the IP44 class.
Flic buttons are rated with IP44 standard which officially classifies them as splashproof. They are not fully waterproof and we do not recommend using them in environments where the button could be fully submerged or sprayed with water for more than 10 minutes. However, touching Flic with wet hands, or just light splashing of water will not affect the button.
We have optimized the battery life to last as long as possible. For most use-cases it will last up to one
year or more. Flic also has a replaceable battery.
To change the battery, stick your Flic to a flat surface. Gripping the silicon edges, gently screw
the upper housing of the Flic counter clockwise. You'll then be able to lift the top off and replace the
battery with a regular
coin cell battery (CR2016).
Flic Button has a much larger CR2032 battery which should last three times longer.
This depends a little on the phone or tablet that you are using and on how you set up your Flics. Generally, you can have up to 10 Flics connected at the same time, say in your home. But then you can have 10 more in your car, and 10 more in your office. If you use other Bluetooth devices such as headsets, speakers or wearables, these connections may decrease the amount of Flics you can use at the same time. Note that some Android devices restrict the number of Bluetooth devices to 7. The Flic Hub supports up to 63 connected buttons simultaneously.
With NFC you always have to have the smartphone in your hand and scan your tags, considering that you scan
it right and don't have to rescan it. A lot of people don't find NFC tags easy enough to use them in their
everyday life.
With Flic on the other hand you can launch your actions with a simple press of a
button, as long as the smartphone is somewhere nearby. The button interface is simple enough for (almost)
everyone.
Flic Button gen 1 is made of a silicon rubbery coating.
Flic Button gen 2 is made of durable high-quality soft touch plastics.
Each Flic button is registered with a unique ID and we need you to have Internet in this pairing process in other for our back-end to receive the signal and verify that this is a valid Flic button and not other random Bluetooth devices.
This allows us to give you the best experience possible. It will enable you to create links to all your 3rd party services so you can use Flic with those services.
This permission is needed for camera and microphone-related actions that you can trigger remotely with Flic. However, we are changing this setup on Android and we will only ask for permission once you start using such actions.
We offer native SDKs for Android, iOS and Linux. More information can be found in our Developer Portal and Flic for Business page.
This is a short list of our most frequently asked questions for the Flic Hub. For more information about the Flic Hub, or if you need support, please contact us.
The Flic Hub is the latest product from Shortcut Labs. It acts as a link between your Flic buttons and your connected devices and services.
The beauty of the Hub is that you no longer have to rely on your phone as the gateway, giving you a much more reliable & stable connection. The Hub also allows for an optional IR accessory that enables you to control your TV, Set Top Box, HiFi sound system and much more using your Flic buttons.The Flic Hub app is built into the existing Flic app and is only needed when you want to set up the Push, Double Push and Hold functions for each of your Flic buttons. You can also use the app to manage all your connected buttons and 3rd party service providers.
We recommend the Hub LR for businesses as well as more advanced setups and automation. We recommend the Hub Mini for households.
Yes, you will need to have a least one Flic in order to use the Hub.
Great! All Flics will work with the Hub!
Most of the apps currently supported by Flic will be available on the Hub. Unfortunately phone specific actions such as send text message or hang up call will not work on the Hub, but if you still want these then connect the Flic to your phone :)
As always, we will be continually adding to the action list and partners which are supported so your Hub’s capabilities will continue to improve.Even though it is technically possible, it is not recommended since a Flic can only have one active connection at a time. It will simply connect to the first device it sees and what happens when you press the Flic will depend on which device is connected at that time, which might be confusing.
Great! All you need to do is download the Flic app to your phone, power the Hub with the included micro USB cable and have a Flic button nearby. Simply follow the in app instructions on your phone and it will show you how to connect your Flic buttons and link to partner/3rd party applications & services. Once set up your phone is no longer necessary as the Flic will be connected directly to the Hub.
If you have followed the in app step by step setup then hopefully everything will be working OK. If you want to double check then you can always connect to the hub using your phone and open the Flic Hub settings page where you can see the status of WiFi and ethernet.
Yes, the Flic app can be installed on multiple Android & iOS devices.
Within the app you will find a page allowing you to search for and configure available Hub devices. Note that the first device you connect to the Hub will not require a password, but if you want to add the Hub to another device you need to enter the password that is printed on the label on the back of the hub. You only need to do this one time for any device though, the password will be remembered by the app.Each Flic button is registered with a unique ID and we need you to have Internet in this pairing process in other for our back-end to receive the signal and verify that this is a valid Flic button and not other random Bluetooth devices.
This allows us to give you the best experience possible. It will enable you to create links to all your 3rd party services so you can use Flic with those services.
If you did not change the password, the default password is printed on the back of the Hub.
If you have set your own password, you will have to perform a user data reset on the hub. This will unfortunately reset all your settings and you will have to setup the hub from scratch, but it is a necessary precaution to ensure that your hub is safe. To do a user data reset, locate the pin hole button underneath the LED on the back of the hub. Push the button inside the hole using a pin and hold it for 10-15 seconds and then release.All connected Flics will appear in the Hub main screen within the Flic App.
To verify that a Flic is connected, you can press the Flic and make sure the Flic icon in the app wobbles. If it does not wobble, check if the Flic shines red when you press it. If it does, you might need to reconnect it. If it does not shine, it’s either connected to another device or it ran out of battery.
As long as you pair your Flic through the Hub tab then your Flic will be connected directly to the Hub.
If you want a Flic to be portable or connected to your phone or used away from your hub then connect
it via the standard Flic tab,
ensuring a phone to Flic connection.
As of now, the Flics will not remember their configurations if you remove them. However, we are looking into adding this feature in the future.
The first time you set up a third party device, you will have to configure it. This means that you will either need to log in to their service or connect their physical hardware to the hub. Each action will take you through the necessary steps to get the integration up and running.
Only Flic Button supports HomeKit when used together with a Flic Hub LR. With Flic Hub LR, you can connect your
buttons to Apple HomeKit and trigger your HomeKit-enabled accessories.
Note that you need an Apple Home Hub (Apple TV, Apple Home Hub or an iPad) in order to use Flic with your
Apple HomeKit setup.
Simply plug the official Flic IR accessory into the Hub and record your IR remotes using the guide in the Flic app to copy the command you want replay. You can record multiple different commands from all kinds of IR remotes. Just save each with a specific name.
No, the IR Port can only be used with a Flic Hub LR.
First, add a Flic to the Hub. Under each action type (Push, Double Push and Hold) you should see an action called IR blaster. Select this and you will now see the option to select one or more of your previously recorded IR commands.
Sure, you can set these commands to playback sequentially and add delays. This makes it possible to record and playback very complex command chains e.g. A Flic button double click should 1. Turn on TV, 2. Time delay 5s, 3. Select TV input HDMI, 4. Time delay 2s, 5. Turn volume up 15 steps.
Up to 150 feet (45m) depending on the environment, indoors this is typically up to 100 feet (30m) for both Wifi & Bluetooth. The Flic Hub LR has even longer range!
Up to 63 Flic Buttons, as of today. If you have a use case in mind that would require more, reach out to us and we can see what we can do!
Yes. Each Hub has a typical Bluetooth range of around 100 feet (30m) so if you need to extend this to
reach your Flic buttons then adding additional hubs is recommended.
If you have a Flic that you keep
on your keychain or wear around
the house then simply pair it once with each Hub you own and it will ensure a seamless experience in any
room, great for music control around the entire house.
Yes, however we recommend that you connect it directly to a wall outlet via a USB power adapter that is able to supply a minimum of 1A output. This will ensure that you have the best possible experience. If you plan to use the IR accessory then you will not be able to power it using a laptop or PC.
Yes, you can connect an ethernet cable directly from the Hub to your router/network switch.
Yes, no problem. As long as your WiFi speaker, e.g. a Sonos, is already setup and connected to a network then the Hub and Flic will be able to control it.
In a nutshell it means that a Flic can replace all your remote controls! IR means infrared and it's the way that old remote controls can communicate with TV’s, sound systems, air conditioners. We have developed an IR accessory that you can connect to the Hub that works like these old remote controls. This means you can clear the clutter on your coffee table and put all those old remote controls in the drawer as Flic can now replace them.
Yes, we take your privacy and security seriously so you can be sure that the Flic Hub will not be a weak point in your network.
Yes the Hub is password protected keeping you and your smart home safe. Our protocol between the hub and the app uses both encryption and cryptographic signatures. On the network side no ports are open to the outside world. All communication with our backend goes over TLS. No other interface is used.
Yes, once you pair a Flic to your Hub this will be remembered forever until you decide to disconnect it. This ensures that the Flic will work first time, every time with very low latency.
No, Flic will go into sleep/passive mode when you are not using it and will wake up instantly when you press it. Flic and the Hub use BLE (Bluetooth Low Energy) which consumes so little power that you can rest assured that your Flic will last for at least 18 months on a single battery.
If you are connected to your network via the WiFi connection then please ensure that the Hub is located in an open area within 30m of the router. Also check that you are using the recommended minimum of a 1A power adapter to supply power to the Hub. Finally check that your local WiFi connection is running normally also.
If all else fails you can also try to use the ethernet port to connect your hub to the network.
Yes, all you need is a phone (or tablet) with the Flic app in order to connect and configure the hub. Note that only the first device to connect to the hub will not require a password. To add more devices you need to enter the password printed on the back of the hub. This is to make sure no one can access your configuration without having physical access to the hub. You can also change this password in the Flic app under Hub settings to keep your configuration even more secure.
The Flic Hub is not able to directly control ZigBee or Z-Wave devices but we do support local network and cloud connections.
If we don't directly support your device in our Flic app then be sure to check out any cloud service providers such as IFTTT, Zapier and Microsoft Flow. These services support a huge catalogue of Also we’re constantly building support for more and more devices.
As many as you’d like! Each Flic button supports three configurable triggers: Push, Double Push and Hold. For each trigger you can assign a chain of actions such as: Single click = Turn on TV, Turn on AC, Turn on Lights, Start Coffee Brewer etc.
No, it only works with Flic Hub LR and Flic Hub 1.
As long as you have WiFi or ethernet connected devices the the Hub can communicate with them. Some actions
may not be directly listed in our app however through
IFTTT many devices can be controlled via a Flic.
The Hub can also communicate with Bluetooth classic devices and IR (infrared) however the connection
range is limited.
To setup and manage the Hub settings a Bluetooth connection is required, so you need to turn on the
bluetooth on your phone.
The Hub is recommended as an indoor product only. You can still control any devices that are outside if they are connected to the same WiFi network though!
Flic Hub LR: 85x65x12.5mm
Flic Hub Mini: 45 mm x 15 mm
2.5 Watts (typical) or 5W Watts (max)
No. The Hub LR has 3.5mm Audio Jack so you can connect the Hub to any speaker of your choice. This is not available on the Hub Mini.
Great, this is normal. When the red LED shines constantly the Hub is in normal working mode and ready.
This means that the Hub is performing a software update. As long at the Hub has an active internet connection then it will automatically check for any software update once every 24hrs. Please wait for the flashing/blinking to stop before trying to use the Hub again.
This means that the Hub is not on on. Please ensure that you connect the micro usb cable correctly and that the Hub is connected to a supply of at least 1A, especially if you are using the IR accessory as this requires a high amount of current to work. If you still have any issue then please contact our customer support.
No, the plastic housing of the Hub should only slightly warm to the touch. If you think your Hub gets too hot and you’re concerned that it may be affecting the performance, please contact our customer support.
Within the Flic app we will have a new tab for the Hub.
Connect a Flic button via the Hub tab and your
Flics will connect to your Hub.
Connect a Flic button via the Flic tab and your Flics will connect to
your phone.
It’s as
simple as that!
No, Hub SDK can only be used with a Flic Hub LR. Read more about it here.
We respect your privacy and we do not know or save any of your personal data such as your partner/3rd party username or passwords. This unfortunately means that you will need to add these again when you first connect to the Flic Hub.
If you ever forget your password to the Flic Hub then the only way you can access it again is to push the restore button on the Hub for 1-2 seconds. We hope you don't forget the password as doing a user data restore will wipe all your paired Flic’s and their existing configurations. You will need to therefore reconfigure all these after a restore.
In case something goes terribly wrong and the Hub is not working properly, you can factory reset the Hub back to default settings. This is achieved by pressing the restore button for 20-25 seconds. The difference between this and the "user data restore" is that factory reset will also reset the firmware to version 1.0, so if you were using features added in new updates, you will need to update your Hub in order to use these. The Hub will automatically update itself if it has a Internet connection, but it might take up to 24 hours. If you don’t want to wait, you can connect to the Hub using the Flic app and manually trigger the update, or push the pin hole button between 2-5 seconds to initiate a firmware update. The LED will begin to blink slowly to indicate that it is currently downloading and installing a new firmware version. Once the LED stops blinking then you are updated to the latest firmware version and ready to go!We really appreciate your feedback on these issues as it makes Flic and the app better for everyone. Please send us a quick issue report at support and we will take a look.
We only support the App in English at this time, but stay tuned for further updates.
Check out the full list of actions on all platforms here
Contact our support and we will get back to you asap!